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See what some of our valued customers have to say!"I bought a 3k roaster from US Roasters and I really love it, and dealing with
Dan and the guys at the factory has been only great. The roaster is extra
heavy duty, well built, and very solid. There have been a few squeaks and
groans from it, but nothing that did not either work itself out, or got an
expedited response from US Roaster. I had a motor that was squeaking loudly,
and they got me a replacement and walked me through installing it very
promptly. Coffee roasted with this machine is very good. I think the best
feature is the weight of the drum, which provides a steady, even heating
surface without hot spots or flare-ups...its easy to control the roast with
the digital temperature setup, and the electronics panel is convenient and
easy to use, and UL listed. High quality. I would suggest that you
spend a couple hundred bucks and go to the factory and see their setup and
drive a roaster for a day. Dan spent most of a day with me in Oklahoma City
getting used to my machine and I am sure he would spend some time with you.
Granted, I had already ordered mine, but they have other models in various
stages that you could at least test out, I am sure. It IS a big investment,
and one that should not be made blind." "Its not often I
get to talk about my Roaster. Firstly, let me say I started roasting on a
Diedrich IR-12...the Diedrich IR12 I had Stephan Diedrichs original
prototype. I studied roasting with Howard Horgan, former Roastmaster for
Green Mountain Coffee. After a few years I had a Chaff fire...welcome to
the club. I needed to replace my roaster fast. Diedrich could make me
one..but it was about a 6 week turn around. Howard suggested Dan Joliff. I
called him up and he had a Millenium Quattro that he had made for
another client who had, as fate willhave, just called him that morning to
say the building it was going to
wasn't ready yet and could he hold off for a month or two!!! 48 hours later I unloaded a crate from Oklahoma City and installed the unit. I was unfamiliar with the PLC (Controls) but they walked me through it. I had them on speaker phone for about 4 hours that first night. They were awesome. I fell in love with the unit. Its ease of operation and the flexibility to still roast manually is fabulous. I recently had a PLC card blow out (ThermoCouple Control) Dan knew I was familiar with a Diedrich so I was able to adjust my flame manually (Via the Screen) and still roast while they overnighted me the part. Its a different mindset with Dan and his guys. I mean I've roasted on a Didrich, on A SanFranciscan, A Probat and a Jabez-Burns. I've traveled to a lot of roasteries to learn more about my craft. I always am glad to get back to my Millenium. To be honest I haven't NEEDED to use the profiler all that much. Its a very consistant roaster so I actually enjoy roasting by controlling it. I keep a log and I keep it maintained. There are no excuses for not maintaining a unit and this one is very simple. Yes, buy the expensive grease, yes, wipe it down when you are done, yes it will run forever. Call me if you need any help." Jim -- Morning Dew Coffee Roasters
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Contact us for any questions 1530 West Main Street | Oklahoma City, Oklahoma phone 405.232.1223 | sales@roastersexchange.com | fax 405.232.1255 If you are interested in used equipment go to www.roasters-exchange.com |
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